Romanian ISPs Required To Publish Quality Parameters

Romanian internet service providers (ISPs) will be required to publish quality parameters and the methods used to measure them on their own web sites and in their contracts with clients, according to a draft decision by communications regulator ANCOM.ISPs will have to publish administrative quality parameters such as the time needed to install internet access, the timeframe for repairs, frequency of customer complaints, as well as delays in the resolution of complaints, said an ANCOM press ...

Developed by Codecraftsman